FREQUENTLY ASKED QUESTIONS
Q: What credit cards do you accept?
A: We accept Visa, MasterCard and Discover. All credit cards are processed through a secure site as is evidenced by the lock on the check-out page and by the seals indicating the secure site.
Q: What is your Privacy Policy?
A: We respect your privacy and at no time will your name or purchasing history ever be sold or shared with any other party. Your information is held in the strictest of confidence and is used only internally to help us serve you better.
Q: What method of shipping do you use?
A: All orders are shipped via US Postal Service.
Q: How much is shipping?
A: Our shipping to the 50 United States and Canada is ABSOLUTELY FREE with no minimum purchase required.
Q: Can I pay extra for expedited shipping?
A: Expedited shipping for most of our orders would be cost prohibitive so we do not encourage it. However, if this is essential to your order, please contact us for more information.
A: Expedited shipping for most of our orders would be cost prohibitive so we do not encourage it. However, if this is essential to your order, please contact us for more information.
Q: What is your warranty/refund policy?
A: Click here to view our 30 day money back guarantee.
Q: How soon will my order ship?
A: All orders are shipped with 48 hours during regular business days excluding weekends and major holidays.
A: All orders are shipped with 48 hours during regular business days excluding weekends and major holidays.
Q: Do you ship outside of the U.S.?
A: Yes, however, the FREE shipping offer applies only to orders to the 50 United States and Canada.. If you are ordering from outside the US, your shipping charges will be disclosed at checkout. These charges are nominal and basically cover shipping costs and Customs form preparation.Click here to view our 30 day money back guarantee.
A: Yes, however, the FREE shipping offer applies only to orders to the 50 United States and Canada.. If you are ordering from outside the US, your shipping charges will be disclosed at checkout. These charges are nominal and basically cover shipping costs and Customs form preparation.Click here to view our 30 day money back guarantee.